Terms and Conditions

Lake Osprey RV Resort, LLC is restricted to different types of RVs with a minimum length of 32’ and no older than 15 years

Payment & Refunds:

  • A credit/debit card is required to secure your reservation
  • At time of reservation 25% of the total reservation is due
  • Balances are due 7 days prior to arrival
  • One-night stays / holidays require full payment at the time of reservation
  • If a guest makes a reservation 30 days prior to arrival full payment is due
  • Cancelations must be made prior to the 30-day arrival for refund consideration
    • If cancelation is made within the 30-day window refund will not available
  • All reservation deposits and balances paid in full are non-refundable
  • Extension of stay will be allowed at the posted daily / weekly / monthly rate
  • Additional payment and refund policies are outlined in specific sections of the Terms & Conditions.
  • Personal checks, and all major credit cards are accepted for payment with 4.5% credit card fee applied.  A $50 fee will be applied for any returned personal check.

Cancellations:

  • No refunds are available on any deposit
  • Cancelations must be made prior to the 30-day arrival for refund consideration
    • If cancelation is made within the 30-day window refund will not available
  • No shows are considered a cancellation, and no refund will be given
  • All cancellations must be confirmed with an email send to the following address:

Rent, Occupancy, Utilities, Misc Charges:

  • Rental rates are based on a 2-person occupancy regardless of age
  • The following fees will be imposed:
    • Cleaning Fee of lot
    • Processing Fee
    • Pet Fee up – 2 pets
    • Admin Fees
    • Pedestal Fees
    • Credit Card Fee 
    • Area Taxes
    • Resort Wrist Bands
    • Additional Guest (more than 2)
    • Monthly Utility Fee
  • Guests agree to be financially responsible for any damage that they may cause to lot amenities, including but not limited to landscaping, electrical transformers, the pedestal parking pad or patio.  Should damage be found after departure on any of the above listed items the credit card will be charged approximately, and notice sent to departing guest.

Web Reservations

  • Each guest is encouraged to visit the website and view the property considered for rental to become familiar with the amenities that are included
  • Not all amenities pictured on lot descriptions are available to guest
  • Required deposit or payment in full will be required at the time of booking
  • WEB reservations will not be confirmed until Lake Osprey RV Resort guest services speak with incoming guest 

Holidays

  • During all Holidays a 3-night minimum stay is required
  • Full payment for reservation will be required for Holiday stays
  • No refunds will be given for Holiday reservations
    • This does include weekly / monthly reservations what a holiday fall within said reservation

Discounts

  • Current /prior military guest will receive a discount
  • FMCA memberships will receive a discount
  • Good Sams members will receive a discount
  • Discounts may not be combined; only one discount per reservation
  • Holiday stays will not be discounted
  • Extension of a stay will not receive the discount

Hours of Operation

  • CST 9:00 – 4:00 – Monday – Friday
  • CST 10:00 – 2:00 – Saturday
  • Closed on Sunday
  • For non-medical emergencies only an after-hours number will be listed in the guest packet and on the door of the Lake Osprey RV Resort Clubhouse door

Resort Quite Hours

  • CST  10:00 p.m. – 8:00 a.m. – Monday – Sunday

Guest Check In

  • Guest must check in at the front desk of the Lake Osprey RV Resort Front Desk
  • Guest must review and sign the rental agreement (if not signed online)
  • Guest must review and sign waiver form (if not signed online)
  • Guest check in starts at 1:00 p.m. CST
  • All early / late check outs will be considered on the availability on the request lot
  • Guest arriving after posted business hours will be required to notify the Resort so that arrangements can be made for check-in
  • Guest will not be allowed to check in after 5:00 p.m. CST
  • Guest that are not able to check in at the front desk will be required to check in the next morning

Guest Check Out

  • Guest check-out starts at 11:00 a.m. CST
  • Guest extensions beyond 1:00 p.m. will result in a charge equal to the nightly rate (taxes will be applied)
  • Lake Osprey reserves the right to take possession of property for non-payment and/or holdover
  • Guest extension request must be made 24 hours to schedule departure date

Lot Availability

  • Lake Osprey RV Resort will make every effort o keep reservations on the lot requested
  • Lake Osprey RV Resort does retain the right to move guest to a different property should the need arise
  • Notice of moving property will be given to the guest as soon as possible
  • Lake Osprey will try to move guest to like property but cannot guarantee 
  • No refunds will be given in guest are moved

Maintenance & Cleaning

  • Maintenance teams inspect all pad for cleanliness and repair
  • Guest inspects the condition of the site and amenities upon arrival/departure and report to the office at the Clubhouse for a quick response
    • If late arrival, please call and report to the office via voicemail and guest services will address on the next business day
  • Extra cleaning and/or damage fees will be applied to the card on file and guest notified of the charges
  • Cleaning fees are not refundable
  • All efforts will be made to clean or repair when reported to the office however, this is no guarantee that availability or services will be restored during the guest stay

Smoking

  • Smoking is prohibited in all common areas of Lake Osprey RV Resort
    • This includes restrooms, laundry facilities, clubhouse or any separate rooms or dog parks

Children under the age of 16

  • Guest under the age of 16 must always be accompanied by an adult while on Lake Osprey property
  • Only guest with a valid driver’s license will be permitted to drive a golf cart
  • Guest are not allowed to walk / drive through neighboring lots
  • Pool, Fitness Room and Hot Tub are available but only to those over the age of 16

Management Access

  • All Lake Osprey RV Resort properties are individually owned and are managed by the Lake Osprey RV Resort on behalf of the owners
  • Lake Osprey RV Resort reserves the right to refund payment, refuse rental or to discontinue occupancy if in their judgement, your occupancy is detrimental to the property, owners, contractors, or the staff
  • Lake Osprey reserves the right to enter premises for the purpose of inspection or repair
  • Property may not be used for any unlawful purpose

Restrictions

  • Two (2) licensed motor vehicles in addition to the RV may be parked on each lot
  • Vehicle license plates will be identified at the time of check in
  • No parking on grass or side of the street is allowed at any time
  • No tents, inflatable pop-ups canopies, sheds or temporary structures are allowed
  • No towels, clothes, sheets, blankets, laundry, or other articles will be allowed to be hung outside
  • No lifeguard is on duty at the pool
  • All pool and hot tub rules are posted near the pool and hot tub
  • The terms & conditions does encompass a full list of the restrictions for the resort
    • For a more detailed description of rules please go to rentals.lor.com

Pets

  • Lake Osprey RV Resort is pet friendly and offers one bark park for our furry friends
  • All owners are allowed to walk the pets throughout the resort
  • All owners are responsible for picking up after their pets and dispose at the pet stations located throughout the resort
  • All pets must be leashed
  • Pets are not permitted in the clubhouse or on the beyond the gates leading to the pool
  • Lake Osprey RV Resort restricts pets to two per lot
    • Should you have more than 2 please inquire at the Clubhouse
  • Exceptions are approved for service pets; please inquire with guest services at the Clubhouse
  • Lake Osprey RV Resort is not able to accommodate the following pets:
    • Pit Bulls
    • Rottweilers
    • Doberman Pinschers

Mail

  • UPS, USPS, Fed-EX will deliver packages to the Clubhouse and will be placed on shelves with the guest’s name written on them
  • Delivery of packages will go to the property if the correct address is on the package
  • Lake Osprey RV Resort is not responsible for lost, damaged, mis-routed or delayed deliveries

Guest to Owners

  • Lake Osprey values the opportunity for our guest to join our community
  • The Sales Office is in the Clubhouse; please inquire at Guest Services

Private Property

  • Each property is individually owned
  • Lake Osprey RV Resort ask that each guest is respectful of each lot
  • If construction is in progress on a property do not go into the site
  • If a chain is across the driveway of the property, do not enter the property
  • Lake Osprey RV Resort is not involved in the scheduling of construction and therefore cannot guarantee that construction will not be in process to the lot that guest are staying on

Safety Waiver & Damage

  • Lake Osprey RV Resort strives to provide a reasonable safe environment for our guest
  • All guests will be required to read, sign and accept the Waiver form
  • The signing of the wavier holds Lake Osprey RV resort harmless for personal injury, death, or loss and/or damage of personal property including but not limited to vehicles
  • Lake Osprey reserves the right to refund payments and/or refuse rental for guests unwilling to comply with waiver acceptance
  • By renting a lot the guests are assuming all risk of and liability for any damage done to person or property, agents, employees or visitors occasioned by the present of future condition of the premises both latent and manifest.
  • Lake Osprey RV Resort nor the owner will be responsible for accidents or injury to guest, their travel companions, visiting guest or loss of money or valuables of any kind

Lost and Found

  • Lake Osprey RV Resort is not responsible for items left on property or common areas
  • The Clubhouse will be made aware of all and any property that has been left on the premises

Property Condition

  • Each property will be surveyed by each guest upon arrival
  • Each property will be surveyed for cleanliness & damage upon departure
  • If excessive cleaning or repairs are needed upon inspection the cost will be charged to the card on file and the guest will be notified

Change of Terms

  • The terms and conditions of this agreement are subject to change without notice
  • This may include changing, adding or removing terms
  • The changes will be in response to legal, business, competitive environment or the reasons not listed here
  • Updated terms supersede all previous terms and conditions